1. Terms of Use & Liability Disclaimer
Website Terms of Use
By accessing and using this website (www.hammerkro.com), you agree to the following terms:
The content on this site is for informational and promotional purposes only.
All content, designs, and products featured are the intellectual property of HAMMERKRO and may not be used without permission.
We reserve the right to modify or discontinue any content or service on this site at any time without notice.
By placing an order through this site, you confirm that you are at least 18 years old and legally eligible to enter into a binding contract.
Product Use & Liability Disclaimer
HAMMERKRO is a heavy-duty hand tool intended for professional and personal use. By purchasing and using this product, the buyer assumes full responsibility for its use and any associated risks.
Always follow proper safety procedures when handling tools.
HAMMERKRO LLC is not liable for any injury, damage, or loss resulting from misuse, neglect, or failure to follow safety guidelines.
This tool should only be used for its intended purposes.
2. Return Policy
We stand behind the craftsmanship of HAMMERKRO. While all sales are final, we offer the following limited return policy for manufacturing defects:
Defective Product Return Policy
Final Sale: All purchases are final and non-refundable unless the product is proven to be defective due to manufacturing issues.
Defect Claim Window: Defect claims must be submitted within 30 days of delivery.
How to File a Claim: Email DevanGregory@Hammerkro.com with your order number, photos of the issue, and a description of the defect.
Verification & Replacement: If the defect is confirmed, we will issue a replacement tool at no additional cost.
Non-Covered Issues: This policy does not cover damage caused by misuse, neglect, modification, or normal wear and tear.